Refund policy

 

We want you to love your TINY TROUBLE pieces. If something isn't right, here's how we handle it.

Change of mind
We accept returns for change of mind within 30 days of delivery, provided the item is unused, in its original packaging, and in resalable condition. Reach out to us first at hello@tinytroublestore.com to arrange a return - items sent back without contacting us first may not be accepted. Return shipping costs are the customer's responsibility unless the item is faulty.

Faulty or damaged items
If your item arrives damaged or has a manufacturing fault, contact us within 7 days of delivery with photos of the issue and we'll sort a replacement or refund, including return shipping. 

How refunds work
Once we've received and checked your return, we'll process your refund to the original payment method within 3-5 business days. You'll get an email once it's on its way.

What's not eligible
Sale items and gift cards are final and can't be returned for change of mind.